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HMO, PPO, EPO or POS? Choosing a managed care option

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There are numerous elements to contemplate if you’re purchasing for individual health insurance protection – from premiums to deductibles to on-exchange and off-exchange and ACA-compliant (or not). In case you’re purchasing within the individual health insurance market, you’ll positively be making a alternative of metal tier.

And – no matter the place you store – you’re going to finish up making a choice a few kind of managed care that works finest to your state of affairs. As you’re deciding on a well being plan – whether or not it’s ACA-compliant or not – you’ll discover that the plans are labeled as both an HMO, PPO, EPO, or POS.

These acronyms stand for Well being Upkeep Group, Preferred Provider Organization, Unique Supplier Group, and Level of Service. They’re classes of managed care, which is how just about all fashionable medical health insurance is organized.

(The choice is an indemnity plan, which doesn’t have a supplier community. Indemnity plans are virtually unprecedented in right this moment’s major medical health insurance market.)

Why do well being plans have managed care designations?

Managed care is a medical supply system that makes an attempt to handle the standard and price of medical companies that people obtain. Every kind of managed care limits, to various levels,

  • the variety of suppliers from which a affected person can select,
  • whether or not the affected person has to make use of a major care doctor, and
  • whether or not out-of-network care is roofed underneath the plan.
  • Some managed care plans try to enhance well being high quality, by emphasizing the prevention of illness.

Indemnity plans – widespread earlier than the appearance of recent managed care plans – have been largely changed by managed care plans over the past a number of many years, and the overwhelming majority of privately insured People are in some type of managed care plan.

Even within the Medicaid and Medicare programs, managed care is enjoying an more and more massive function: More than two-thirds of the People enrolled in Medicaid had been coated underneath non-public Medicaid managed care plans as of 2019. And more than 45% of Medicare beneficiaries had been enrolled in non-public Medicare Benefit plans as of early 2022 – a share that has been steadily rising over the previous decade.

What’s the distinction between an HMO, PPO, EPO, and POS plan?

To a big diploma, the variations contain entry to suppliers. All HMO, PPO, EPO, and POS plans have networks of medical providers (docs, hospitals, and many others.) which have a contract with the well being plan during which the service agrees to just accept a negotiated worth for the companies they provide. Some plans will solely pay for non-emergency care for those who obtain care from an in-network supplier, whereas different plans might cowl a few of the invoice for those who see an out-of-network supplier.

You’ll typically see easy comparability charts that present the “guidelines” for the several types of managed care. In a nutshell, they’ll usually say that HMOs and POS plans require a referral from a major care physician as a way to see a specialist, whereas PPOs and EPOs don’t, and that PPOs and POS plans cowl out-of-network care, whereas HMOs and EPOs don’t. They will even typically are likely to say that HMOs have decrease premiums, decrease deductibles, and smaller supplier networks, whereas PPOs have increased premiums, increased deductibles, and broader networks.

In actuality, the strains are typically extra blurry, and all these plan administration have developed over time. For instance, this POS plan from Blue Cross Blue Protect of North Carolina does not require a referral to see a specialist. Neither does this HMO from Friday Well being plans. And whereas it’s typically true that employer-sponsored HMOs are likely to have decrease deductibles and premiums and doubtlessly smaller networks, that doesn’t maintain true within the individual/household (self-purchased) market.

It’s usually true, nevertheless, that EPO and HMO plans won’t cowl out-of-network care except it’s an emergency, whereas PPO and POS plans will present some out-of-network protection. However the out-of-pocket prices for out-of-network care will usually be considerably increased than the out-of-pocket prices for in-network care. For instance, that POS plan from Blue Cross Blue Protect of NC has an in-network deductible of $8,700 for a single particular person, however an out-of-network deductible of $43,500. And this PPO, supplied by Ambetter in Oklahoma, has an in-network deductible of $8,600, however an out-of-network deductible of $20,000.

So though PPO and POS plans do usually “cowl” out-of-network care, you would possibly discover that you simply solely get a profit from that in case your out-of-network prices are notably excessive. And it’s additionally frequent to see that plans with out-of-network protection don’t put any cap on complete out-of-pocket prices for out-of-network care.

(The ACA requires well being plans to cap out-of-pocket costs for essential health benefits obtained from an in-network supplier – the cap is $8,700 this 12 months – however there are not any limits on how excessive out-of-network prices may be, even when the plan gives out-of-network protection.)

Plans with decrease deductibles are actually obtainable, though their premium prices are usually increased. However they may nonetheless are likely to have a lot increased out-of-network deductibles. For instance, this Medica PPO has an in-network deductible of simply $750. However the out-of-network deductible is $9,900, and once more, there isn’t any cap on how excessive out-of-pocket prices may be for care obtained exterior the plan’s supplier community.

Must you contemplate managed care designation?

Whenever you’re purchasing for a medical health insurance plan – both by the health insurance marketplace or off-exchange – there are numerous elements to bear in mind. (That is additionally true for those who’re deciding on from amongst choices supplied by your employer, though there are more likely to be far fewer decisions in that case.) We’ve covered some of them here, and now have an in depth abstract of issues to bear in mind when deciding which metal level is right for you.

So ought to the HMO, PPO, EPO, or POS designation matter if you’re deciding on a plan? Perhaps, however it’ll depend upon the specifics of the plans which are obtainable to you and the protection particulars which are necessary to you.

On the whole, you’ll wish to have a common understanding of the several types of managed care, and perceive whether or not your alternative will embody any protection for out-of-network care (that’s usually solely obtainable on PPOs and POS plans). And also you’ll wish to ensure you perceive whether or not your well being plan would require referrals from a major care supplier. However as described beneath, there are a number of factors to bear in mind as you’re evaluating plans.

Availability of managed care choices varies by location

First, it’s necessary to notice that the provision of the assorted managed care choices differs fairly a bit from one space to a different. On the whole, once we have a look at particular person/household plans obtainable by {the marketplace}, POS plans are very uncommon, and PPO plans are a lot much less frequent than HMOs and EPOs.

However in some areas (Wyoming and Alaska are examples), the entire obtainable plans are PPOs. In different areas, the one obtainable plans are HMOs and EPOs, that means that there are not any choices that present protection for out-of-network care.

To offer you an concept of how this varies from one space to a different within the market, there are, as of 2022:

  • 129 HMOs and 5 PPOs obtainable in Chicago
  • Solely HMOs obtainable in Atlanta
  • 127 EPOs and 66 HMOs obtainable in Orlando
  • 84 EPOs and 80 HMOs obtainable in Dallas
  • 3 HMOs and 24 PPOs obtainable in Billings, Montana
  • 65 HMOs, 3 PPOs, and 10 POS plans obtainable in Raleigh, North Carolina
  • 15 EPOs and 6 PPOs obtainable in Birmingham, Alabama
  • 24 HMOs and 40 PPOs obtainable in Tulsa, Oklahoma
  • 10 HMOs, 33 PPOs, and 33 EPOs obtainable in Minneapolis
  • 25 HMOs, 5 EPOs, and 10 PPOs obtainable in Los Angeles

So the place you reside will decide which kinds of managed care plans can be found to you. As soon as you realize what’s obtainable, you may actually take the managed care designs into consideration.

4 managed care issues

However there are a number of elements to bear in mind:

1. Ensure you perceive your plan’s protection of out-of-network care

Though a PPO or POS plan will “cowl” out-of-network care, it’s necessary to know how that works. Pay attention to the deductible (which is more likely to be fairly excessive) and the out-of-pocket publicity (which could possibly be limitless).

Additionally concentrate on the truth that an out-of-network supplier can and can stability invoice you except it’s an emergency or an out-of-network supplier working at an in-network facility. (Here’s how the No Surprises Act protects consumers from surprise balance bills in these conditions).

Which means though your well being plan might pay for a few of the service (assuming you’ve met the out-of-network cost-sharing necessities), the supplier can invoice you for the portion of their expenses that had been above the quantity the well being plan paid.

2. Narrowness of networks varies

All 4 kinds of managed care plans can have broad, slender, or mid-size supplier networks. Don’t assume something. As a substitute, you’ll wish to actively evaluate the supplier networks of every plan you’re contemplating, to see whether or not your particular suppliers are in-network.

In case you don’t at the moment have any suppliers, it’s a good suggestion to see whether or not every plan you’re contemplating has in-network hospitals and medical places of work that may be handy for those who ended up needing medical care.

3. Managed care is completely different within the particular person market

Particular person/household plans aren’t the identical as employer-sponsored plans, and that features the supplier networks and managed care guidelines. You might have had an employer-sponsored plan supplied or administered by a selected insurer, however don’t assume that particular person/household plans from that insurer can have the identical supplier community or managed care guidelines (for instance, whether or not or not a referral is required).

4. Referral necessities range

Though you might have heard that HMOs and POS plans require a referral from a major care doctor as a way to see a specialist, that’s not essentially true. Once more, you’ll must examine the specifics of the plans you’re contemplating. (And there are professionals and cons to referral necessities. On one hand, they imply a further workplace go to, which provides to your prices. However however, your PCP may help to make sure that you’re seeing the right specialist, and might coordinate the care you obtain from a number of specialists.)

Referrals are typically confused with prior authorizations (pre-authorizations), however these are two completely different ideas. A referral comes from a major care doctor, whereas prior authorization needs to be obtained from the well being plan itself. Well being plans can set their very own guidelines by way of which companies require prior authorization. All 4 kinds of managed care plans — HMOs, PPOs, EPOs, and POS plans — can and do require prior authorization for numerous companies. However there’s numerous variation from one plan to a different by way of what companies want prior authorization.

So it’s necessary to know your plan’s guidelines, and to make sure that your physician has your well being plan info in order that they’ll submit prior authorization requests in your behalf. And if unsure, it’s finest to contact your well being plan earlier than a selected service is scheduled, to ensure you know whether or not prior authorization is important, and if that’s the case, whether or not it has been granted.

An HSA is just not a kind of managed care

In case you’ve learn this far, chances are you’ll be questioning why a well being financial savings account (HSA) isn’t listed right here. It’s frequent to see comparability charts that embody PPO, EPO, HMO, POS, and HSA (Health Savings Account). That leads many shoppers to imagine that the HSA acronym is a type of managed care – however it’s not.

HSA-qualified high-deductible health plans (HDHPs) permit enrollees to contribute pre-tax cash to an HSA (you can’t contribute to an HSA except you might have lively protection underneath an HDHP). And HDHPs should conform to particular IRS guidelines. The IRS units minimal deductibles and most out-of-pocket limits (that are decrease than the maximum out-of-pocket limits that HHS sets for different plans), and limits the companies that the plan will pay for earlier than the deductible is met.

Nevertheless, HDHPs may be PPOs, EPOs, HMOs, or POS plans. So that is an “and” state of affairs, relatively than an “or” state of affairs. An HDHP will additionally be both a PPO, HMO, EPO, or POS plan.

The HDHP designation signifies that the plan conforms to the IRS guidelines for HSA-qualified plans. And the HMO, PPO, EPO, or POS designation describes the plan’s method to managed care.

Don’t hesitate to ask questions on your managed care choices

As all the time, you may flip to a broker or navigator for those who want help with the method of evaluating well being plans and choosing the one that can finest meet your wants. Relying on if you’re making use of for protection, our guide to open enrollment and our guide to special enrollment periods will reply a lot of your questions.


Louise Norris is an individual health insurance dealer who has been writing about medical health insurance and well being reform since 2006. She has written dozens of opinions and academic items concerning the Affordable Care Act for healthinsurance.org. Her state health exchange updates are commonly cited by media who cowl well being reform and by different medical health insurance consultants.


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